Contact us
A human reads every email and replies within one business day.
Email us
So we can help fast, include: the email address on your account, the state you're filing in, and what happened (a screenshot helps if something looked wrong).
Before you write — the fast answers
- How divorce, custody, and support actually work — plain-language guides.
- Your state's residency rules, fees, and forms — state requirements.
- What each product costs and includes — pricing.
- Trouble with a gift, partner, or promo code — redeem a code.
- Sign-in problems and your purchases — your account.
- Refunds and the court-acceptance guarantee — the exact terms.
If you are in danger, don't wait for an email. Call 911, or reach the National Domestic Violence Hotline at thehotline.org. CaseForward support is not an emergency service.
CaseForward is a product of IdaMil LLC, Ashland, Virginia.